MYST Ultra Premium Food

FAQ

Frequently Asked Questions

  1. HOW DO I PLACE AN ORDER?

    We made it incredibly easy yet quite safe and secure to place an order. MYST® store uses an easy, two-step checkout process that is also secure, Level 1 PCI compliant that uses 128 bit SSL certificates to keep your order details secure.

  2. DO I NEED AN ACCOUNT TO MAKE A PURCHASE?

    No, you may checkout without creating an MYST® account. We recommend MYST® accounts for expediting the order process, which allows for the pre-population of address and billing information for future shopping experiences on www.myst.gr

  3. HOW DO I CHECK THE STATUS OF MY ORDER?

    During the checkout process, we ask you to provide your mobile phone number so that we can inform you on your orderʼs status with emails and/or SMS notifications.

  4. IS SALES TAX APPLIED TO MY ORDER?

    If you are placing your order and the final delivery address is outside of the European Union, sales tax will not be added, but you may have to pay import fees and tax on arrival. Import fees vary widely across the world, so please contact your customs office for further details.

    If you wish to have your order shipped to a country in the European Union, Swedish sales tax (called VAT) of 12% will be included in your order.

  5. WHAT ARE YOUR PAYMENT METHODS?

    We accept: Visa, MasterCar and American Express. If you choose to pay with a pre-paid Card, remember to keep it and not throw it away after making your purchase, as you may need it in the case of refund. We guarantee the highest security level for every purchase. Payment and delivery data are collected through the most technologically advanced codification systems (SSL) and our store uses a secure server and an ATW certificate to ensure maximum protection.

    PayPal: You may select PayPal as a payment method on the first page of your Shopping Bag. By clicking on CONCLUDE YOUR ORDER, after having confirmed the details of your purchase, you will be taken to the PayPal login page where you can enter your account and conclude your payment.

    If you do not have a PayPal account yet, you can create one from the PayPal login page, before concluding your order.

  6. PROMO CODES & GIVEAWAYS

    From time to time, we send out promotional codes and giveaways to our customers exclusively through our newsletters. You can subscribe to the MYST® newsletter .

  7. ABOUT SHIPPING

    MYST® has a dedicated commitment to ensuring the safe, efficient delivery of our food products. To this end, we are constantly researching, developing and improving our FreshWave packaging system.

    Please click here to see our shipping information page for full shipping charge details.

  8. CUSTOMS CHARGES

    All orders shipped outside of the European Union may be liable for customs charges, but we are unable to say what these might be as they vary a lot between different countries. Any customs or import duties are charged once the parcel reaches its destination country. We will do our best to ensure that your order is processed smoothly, and take all measures to limit any of these charges with clear labelling. However, we take no responsibility for these costs, and cannot amend custom declaration values.

  9. ORDER NOT DELIVERED YET

    Your estimated delivery date is in your Order Confirmation email – please allow until this date for your order to arrive. If your estimated delivery date has passed and you havenʼt received your order, contact us at support@myst.gr so we can help you further.

  10. RETURNS & EXCHANGES

    We take great pride in the quality and craftsmanship of our products, If you are not completely satisfied with your purchase within the following stipulations, please return the item for an exchange or refund of the merchandise value.

    Please click here to see if you meet return policy requirements.

  11. PRODUCT LIFE

    Properly stored, olive oil can keep for at least two years. It is, however, at its peak within a year of production, and is its most flavourful for the first two months. Olive oil should not be stored in the refrigerator. If chilled, olive oil will become cloudy and eventually solidify or crystallise. Should this happen, the oil is perfectly fine; just leave the oil at room temperature for a time to restore it to its natural state.

Feel free to email us at support@myst.gr with any additional questions and comments.

  1. HOW MANY OLIVES DOES IT TAKE TO MAKE A LITER OF OLIVE OIL?

    Generally it takes over 1,000 olives weighing between 4 and 8 kilograms to make one liter of extra virgin olive oil. A large tree can yield enough olives to produce 5 liters of olive oil.

  2. WHERE ARE OLIVES GROWN?

    The MYST® olive oil is 100% single varietal and exclusively grown on the foothills of mount Olympus. Our partners are hard-working farmers, who share our passion for olive oil. Having a deep respect for our environment, they are truly committed to the high quality of the whole process and to sustainable farming methods. Our historic 2000 olive trees live on the foothills of Olympus mount. They are grown traditionally, using only organic fertilisers without any additives.

  3. ARE OLIVE OILS FRUITS OR VEGETABLES?

    Olives are fruit, grown on the olive tree. Olive trees have been cultivated for thousands of years, and were already plentiful during biblical times. Plucked from the tree, the olive is extremely bitter, and virtually inedible. Prior to eating, olives are typically cured, either in brine,water or in oil. (Some prefer to cure them further–in the bottom of a martini glass!) Freshly picked olives can also be stir- fried to remove some of the bitterness before eating.

  4. HOW MYST® OLIVE OIL PRODUCED?

    The journey of MYST® begins at the end of October, which is the ideal harvest period. Depending on the desired result in taste, olives may be harvested at any point during the ripening season. We prefer the early harvest, when the fruit is still unripe and green. Even though the production is lower at this stage, the olives impart a more fruity and pungent note to the olive juice, while, at the same time, contributing to our health by being higher in polyphenols and antioxidants.

    At harvest, the olives are collected with great care and stored in crates to ensure their perfect condition. The pressing of the olives is strictly finalized within 24 hours from harvesting, in order to be conserved and maintain all their beneficial substances intact. The olives are cold-pressed in a technologically sophisticated 2-phase mill, without ever exceeding 27°C, resulting to an olive juice with exceptional aromas and taste.

  5. WHAT IS THE DIFFERENCE BETWEEN GOLD & PURE MYSTʼs OLIVE OILS?

    The MYST® organic gourmet extra virgin olive oils is 100% single varietal and exclusively grown on the foothills of the Olympus mount.

    GOLD: Finest category of an organic gourmet extra virgin olive oil infused with 24-karat edible golden flakes. MYST® GOLD contains 500 ml extra virgin olive oil, organically cultivated in the historic olive groves of Olympus.

    PURE: MYST® PURE contains 500 ml organic gourmet extra virgin olive oil, organically cultivated in the historic olive groves of Olympus.

  6. WHAT ARE THE NUTRITIONAL COMPONENTS?

    A tablespoon of olive oil contains 120 calories, 14 grams of fat, and no cholesterol. Seventy seven percent (77%) of the fat in olive oil is monounsaturated, and nine percent (9%) is polyunsaturated fat; fourteen percent (14%) is vegetable-derived saturated fat. Virgin olive oils also contain the antioxidants beta-carotene and Vitamin E, as well as the phenolic compounds tyrosol and hydroxytyrosol.

  7. WHAT IS THE FOOD MANAGEMENT SYSTEM ISO 22000:2005 ?

    This International Standard ensures that the facility has the ability to control food safety hazards in order to guarantee the safety of food at the time of human consumption. The most advanced and exclusively physical production systems, such as cleaning, washing, grinding, centrifugation and filtration in the best thermal conditions are being used so that there is no alteration or loss of the products’ natural components.

    Open Certification

  8. HOW DOES OLIVE OIL COMPARE WITH BUTTER OR MARGARINE IN RECIPES?

    Butter and margarine are essentially fats like cooking oils. A tablespoon of ordinary butter contains twelve grams of fat, of which 8 grams (66%) are saturated fat. In addition, a serving of butter contains 33 mgs of cholesterol.

    Saturated fat and cholesterol have been linked to increased levels of low density lipoproteins (LDLs)–the "bad cholesterol." Thus, compared to butter, a serving of olive oil contains much less saturated fat (only 2 grams) and no cholesterol. The comparison with margarine is more difficult because the fat breakdown in margarines varies by manufacturer and ingredient. Margarine typically contains approximately 10 grams of fat per tablespoon. However, to solidify the vegetable oils used to make margarine, the oils have to be hydrogenized. In the hydrogenization process, trans fatty acids are created. Trans fatty acids have a double whammy effect of increasing LDLs and lowering the high density lipoproteins (HDLs)–the "good cholesterol" (see discussion of health issues in last chapter of this booklet).

  9. HOW DO I STORE OLIVE OIL?

    Olive oil should be stored in a cool, dark place. Properly stored, olive oil can keep for at least two years. It is, however, at its peak within a year of production, and is its most flavourful for the first two months.

    Olive oil should not be stored in the refrigerator. If chilled, olive oil will become cloudy and eventually solidify or crystallise. Should this happen, the oil is perfectly fine; just leave the oil at room temperature for a time to restore it to its natural state.

  10. GOLD AS A FOOD SUPPLEMENT?

    Ever since the times of Pharaohs in 2000 BC, gold has been considered as food able to win the favor of Gods. According to the ancient alchemist concepts, gold possesses legendary powers which contribute to a long and vital life. Olive oil is often referred to as "liquid gold". In this line, MYST® GOLD contains 24 karat edible golden flakes from the finest varieties.

  11. IS IT SAFE TO EAT 24 KARAT GOLDEN FLAKES?

    YES! We infused the MYST® GOLD olive oil with 24 karats, eating 24 karats is harmless. The gold is considered "biologically inert," meaning it passes through the digestive tract without being absorbed. Eatable gold as a food supplement is listed as E-175.

    We use exclusively CornucAupia Gold Leaf Manufacturing, Inc. for our products.

    Myst & CornucAupia Partnership:

    This certificate shows that Myst Ultra Premium Food and CornucAupia Gold Leaf Manufacturing, Inc. they have an exclusive partnership for gold flakes.

    Open Certification

    FDA Registration:

    This certificate of registration shows that our supplier CornucAupia Gold Leaf Manufacturing, Inc. and it’s edible gold are safe for human consumption under the FDA requirements.

    Open Certification

    Gluten Free Declaration:

    This document declares that the edible gold manufactured by CornucAupia Gold Leaf Manufacturing, Inc. meet the necessary requirements to be considered gluten free.

    Open Certification

    Kosher Certification:

    Kosher is the set of Jewish religious dietary laws concerning the consumption of certain foods. This certification marks that CornucAupia’s edible gold meet those requirements.

    Open Certification

    Halal Certification:

    Halal is any object or action that is permitted to be used or engaged in according to Islamic Law. Our certification is an indication that the consumption of our edible gold is in accordance to those laws.

    Open Certification

  12. WHAT ARE THE HEALTH BENEFITS?

    ONE OF THE MOST ANTI-OXIDANT PRODUCTS IN THE WORLD

    The total phenols of MYST exceed 700mg/kgr, making it one of the most anti-oxidant extra virgin olive oils and allowing it to protect the blood lipids from oxidative stress according to the EU regulation 432/2012. This beneficial effect is obtained with a daily intake of 20gr (or 1 TS) and within a healthy and balanced diet and nutrition. It is advised to consume it every morning on empty stomach.

    ANTI-CARCINOGENIC

    Scientific studies have shown that monounsaturated fats and phenols found in olive oil help the body neutralise free radicals, thereby reducing the possibility of the occurrence of various types of cancer.

    ANTI-AGING

    Olive oil contains vitamin E, carotenoids and polyphenols which generate a strong anti- aging shield that protects the skin against the harmful effect of sunlight.

    HEART BENEFITS

    Olive oil helps the heart function properly. According to international surveys that have been carried out, two tablespoons of olive oil a day can significantly reduce the risk of death from cardiovascular disease.

Feel free to email us at support@myst.gr with any additional questions and comments.

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